Terms of Service

These terms govern your use of SurveyWidget. Please read them carefully before using our service.

Last updated: January 15, 2024

1. Acceptance of Terms

By accessing or using SurveyWidget ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

SurveyWidget is a web-based platform that allows users to create, distribute, and analyze surveys and collect user feedback. The Service includes our website, web application, APIs, and any related services provided by SurveyWidget Inc.

3. User Accounts

Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Account Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others, including intellectual property rights
  • Transmit any harmful, offensive, or inappropriate content
  • Collect personal information without proper consent
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for spam, phishing, or other malicious activities
  • Reverse engineer, decompile, or attempt to extract source code

5. Content and Data

Your Content

You retain ownership of all content you submit, post, or display through the Service ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute Your Content solely for the purpose of providing the Service.

Data Collection Compliance

You are responsible for ensuring that your use of the Service complies with all applicable data protection laws, including obtaining proper consent from survey respondents. You represent that you have the right to collect and process any data submitted through your surveys.

Content Removal

We reserve the right to remove or disable access to any content that violates these Terms or is otherwise objectionable, without prior notice.

6. Subscription Plans and Billing

Free Plan

We offer a free plan with limited features and usage. Free accounts are subject to usage limits and may have reduced functionality compared to paid plans.

Paid Plans

Paid subscription plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in these Terms or required by law.

Plan Changes

You may upgrade or downgrade your plan at any time. Changes will be prorated and reflected in your next billing cycle.

Cancellation

You may cancel your subscription at any time. Upon cancellation, your access to paid features will continue until the end of your current billing period.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by SurveyWidget Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not use our trademarks, logos, or brand elements without our prior written consent.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

9. Service Availability

We strive to maintain high availability of our Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any loss or damage resulting from Service unavailability.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT OF THIRD-PARTY RIGHTS
  • ACCURACY, COMPLETENESS, OR RELIABILITY OF CONTENT
  • SECURITY OR ABSENCE OF VIRUSES OR OTHER HARMFUL COMPONENTS

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SURVEYWIDGET INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify, defend, and hold harmless SurveyWidget Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising out of or relating to your use of the Service or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in San Francisco, California.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@surveywidget.com

Address: SurveyWidget Inc., 123 Tech Street, San Francisco, CA 94105

Phone: +1 (555) 123-4567