Privacy Policy

1. Information We Collect

Account Information

When you create a SurveyWidget account, we collect information such as your name, email address, and company information. This information is necessary to provide our services and communicate with you about your account.

Survey Data

We collect and store the survey responses submitted through your SurveyWidget forms. This includes any data your users voluntarily provide when completing surveys. You are responsible for ensuring you have proper consent to collect this data from your users.

Usage Information

We automatically collect information about how you use our service, including pages visited, features used, and time spent on our platform. This helps us improve our service and provide better support.

Technical Information

We collect technical information such as IP addresses, browser type, device information, and operating system. This information is used for security purposes and to ensure our service works properly across different devices and browsers.

2. How We Use Your Information

• Provide and maintain our survey service
• Process and analyze survey responses on your behalf
• Communicate with you about your account and our services
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations
• Send you marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who help us operate our platform (e.g., hosting, analytics, customer support)
• Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
• With Your Consent: We may share information for other purposes with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Survey data is retained according to your account settings and plan limitations. Account information is retained until you delete your account or request deletion.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at privacy@surveywidget.com. We will respond to your request within 30 days.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how our service is used
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: